Context and objectives
A company selling consumer products and services in the entertainment industry was experiencing a number of operational problems due to the proliferation of software tools implemented over the years, often in response to immediate needs.
The aim was to rationalize these tools to improve operational efficiency while reducing costs.
Approach and methodology
Following our three-phase structure, we conducted a digital diagnostic to identify quick wins in terms of improving IT operations.
This diagnosis focused on standardization, integration and reducing the number of tools used by the company. We analyzed the current infrastructure to propose solutions that optimize the use of technology while simplifying day-to-day management.
Challenges and lessons learned
The multiplicity of systems used made day-to-day operations excessively complex. The absence of internal processes for analyzing and selecting the necessary IT tools had led to the accumulation of a multitude of tools.
With more than a dozen software applications for various needs, each tool added an extra layer of complexity, making interface management and data cohesion difficult.
What should have been efficiency gains turned into a management nightmare, with rising license costs.
Solutions and results
Thanks to our digital diagnosis, we were able to help the company reflect on the standardization of its IT tools.
We made recommendations for the adoption of more integrated tools, which reduced the workload, lowered the risk of errors, and lowered operational costs.
This rationalization has enabled the company to regain efficiency while simplifying the management of its IT systems.
Conclusion and long-term impact
The digital diagnostic enabled the entertainment company to better understand the weaknesses of its current IT infrastructure, and to make informed decisions regarding the standardization and integration of its tools.
In the long term, these actions should significantly improve operational efficiency, reduce costs and minimize the risks associated with managing a multitude of systems.
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